SPECIALIST MICE & DESTINATION MANAGEMENT

WE ARE URBAN GINGA

What We Do
our-world

WELCOME TO THE WORLD OF URBAN GINGA

URBAN GINGA* is an owner-managed and operated Performance Improvement and Destination Management Company that offers creative, practical and truly memorable incentives, rewards, travel and events that surprise and delight qualifiers, while driving business results and improving the bottom line.

With a true passion for travel, hospitality and exploration, coupled with over 20 years’ experience within the Incentive Travel and Destination Management industries, we are equipped to tailor-make experiences that will not only tick all the boxes, but offer the right balance of professionalism, commitment and knowledge to take your expectations to the next level.

Focused on your priorities, our goal is to deliver the exceptional experiences you want most by providing custom-designed incentives, rewards, events and strategic meetings management. Executed with faultless precision and an uncanny eye for detail to help you unlock the power of your investment, the team at URBAN GINGA will ensure that your sales incentive is a success from start to finish, utilising our extensive knowledge, as well as our professional relationships and local resources.

This is exemplified through our meticulous approach to ensure that each and every tailor-made experience is not only unforgettable, but also offers a return on investment. And not only do we personally handle all the logistics and organisation, we also seamlessly blend that with our carefully thought-out concepts – because we don’t just create programmes – we create experiences!

*GINGA (pronounced jin-ja) is rhythm. GINGA is creativity. GINGA is the opposite of boring. It is grace. It is being fluid and coordinated. IT IS SOUL.

OUR GLOBETROTTING WAYS

70

We have executed world-class events in no fewer than 70 countries.

our-philosophy-is
"TRAVEL IS THE ONLY THING YOU BUY THAT MAKES YOU RICHER."
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our-team

OUR SUPERHEROES

We believe in a diverse range of superheroes to bring creative skills, thoughts, and ideas to the table.

Johan Venter
Johan Venter

Johan Venter

The Gingahead Man
Lauren Jardien
Lauren Jardien

Lauren Jardien

The Bean Counter
Tim Oosthuizen
Tim Oosthuizen

Tim Oosthuizen

Superman
Tara Walker
Tara Walker

Tara Walker

Wonder Woman
Debbie Ghillino
Debbie Ghillino

Debbie Ghillino

Rewards Whiz
Rakesh Joomuck
Rakesh Joomuck

Rakesh Joomuck

UK SALES GURU
Rebecca Easterman
Rebecca Easterman

Rebecca Easterman

AUSSIE SALES GURU
Spider Pig
Spider Pig

Spider Pig

“DOES WHATEVER A SPIDER PIG DOES”
Johan Venter

Johan Venter

The Gingahead Man
Lauren Jardien

Lauren Jardien

The Bean Counter
Tim Oosthuizen

Tim Oosthuizen

Superman
Tara Walker

Tara Walker

Wonder Woman
Debbie Ghillino

Debbie Ghillino

Rewards Whiz
Rakesh Joomuck

Rakesh Joomuck

UK SALES GURU
Rebecca Easterman

Rebecca Easterman

AUSSIE SALES GURU
Spider Pig

Spider Pig

“DOES WHATEVER A SPIDER PIG DOES”
our-services

OUR SUPERPOWERS

Our exceptional standards also apply in terms of service, value and advice. Our dedicated superheroes are happy to assist you with know-how and unsurpassed experience in your travel and hospitality needs.

Cutting Edge Travel Incentives

Our Travel Incentives are custom-designed and executed with faultless precision and an uncanny eye for detail to help you unlock the power of your investment by connecting with your clients and participants in new and unique ways that will keep them smashing through targets, boosting productivity and crushing sales records.

Bespoke Events

Keeping up with the latest trends, newest experiences and current hot spots, our Bespoke Events are inspired by the heart and executed with passion to create shared experiences that are thought provoking and memorable. When you only get one chance at a first impression, the event design has to be creative, innovative and relevant, and we appreciate that every event is special and every moment is unique.

Journeys of Distinction

Enriching, authentic and exclusive – our life-changing Journeys of Distinction are created for savvy travellers seeking mind-blowing and unique experiences, whilst maximizing the value of their journey through our connections and knowledge so they can really get under the skin of the country they are visiting.

Special Interest Explorations

Bringing your vision to life, our Special Interest Explorations are signature expeditions precisely designed in keeping with their unique style, taste and specifications to deliver rare, extraordinary travel experiences you never thought were possible. If you can dream it, we can do it!

Leading Destination Management

Experienced in all aspects of arranging group travel and corporate meetings and events, the team at URBAN GINGA will ensure yours is a success from start to finish, utilising our extensive knowledge, as well as our professional relationships, and local resources.

We’ll help you take your guests on an exclusive journey steeped in culture and authenticity. We want you to really get to know Southern Africa, and what makes it so incredibly special.

And not only do we personally handle all the logistics and organisation, we also seamlessly blend that with our carefully thought-out concepts – because we don’t just create programmes – we create experiences.

Experienced Tour Directing

Our approach to tour directing is not to merely focus on the logistics of the tour, but to create a unique and unforgettable experience for all participants. Our aim is to share our amazing travel experiences in an organised, enthusiastic, flexible and out-going manner, with the ability to make sound decisions independently and remaining calm and collected under unpredictable and stressful circumstances to solve problems creatively with the needs of the group in mind.

Our strength lies in our resourcefulness – knowing how to read our audience and adjust accordingly with a proven ability to communicate effectively in a wide range of contexts, to consistently deliver a high level of customer service, and traveller satisfaction.

Expert Venue Sourcing

Need a great venue that suits your brief and provides WOW factor? Look no further! Being a critical component of any event or meetings strategy, our mission is to ensure that we source the perfect meeting space, matched to business objectives and budget, to create an unforgettable attendee experience.

End-to-end Account Management

Got a big project coming up, but short of experienced hands to manage it from start to finish? Then our end-to-end solution may just be what you’re looking for! Our effective and timely approach provides a streamlined end-to-end service to help you manage your needs for greater efficiency through knowledge, experience and comprehensive completion – on time and on budget.

rewards

REWARDS

At URBAN GINGA we are passionate about improving people’s performance – about rewarding them for their efforts, and about achieving great results for our clients. We believe that people perform better when motivated, and that engaged staff improve a brand. In fact, companies that engage their staff effectively are proven to outperform those that don’t. We believe it, we live it, and we can deliver it to your company!

Along with our Reward and Recognition partner, The Incentive Company, we welcome the opportunity to become your superheroes, and improve your bottom line. Together we are stronger, and together we are in the business of changing behaviour.

Sales Channel Incentive Programmes

Sales Channel Incentives are the best way to improve the performance of those people selling your brand who you don’t have a direct relationship with. You need them to be loyal to your brand, to promote your brand, and to make your customer experience the first prize interaction you long for it to be. We can help with solutions that will ensure these objectives are realised.

Internal Staff Recognition and Reward Programmes

Have you noticed how hard it is to motivate your staff these days? To improve your company culture, and to ensure that everyone is performing to their maximum and living the company values, give us a call – we know how hard it is to get this right – and we can help deliver a clearly measurable result to your bottom line while inspiring, motivating and engaging your staff.

Performance Improvement Programmes

To get your team to go the extra mile. To have them hungry to meet their targets. To excel in their performance. To build bottom line profits. Sounds good? Need some help to make it happen? Then look no further – we’ll help you unlock the power of your investment by connecting with your participants to keep them smashing through targets, boosting productivity and crushing sales records.

Reward Fulfillment

So, you’ve got your Incentive and Recognition programmes all sorted? But getting those rewards takes time, and you don’t have time. Look no further – our rewards offering will make people feel special as part of an experience that’s carefully aligned to your brand values – be it gift cards, virtual rewards, experiences or travel solutions that are designed to unlock the power of your investment.

our-values

OUR VALUES

Responsible tourism is about respecting, protecting and benefiting local communities, cultures and the environment.

Animal-friendly Tourism

Travel companies around the world profit from some of the cruelest types of wildlife tourist attractions on earth. Whether it is riding elephants, or walking with lions, these activities can cause lifelong suffering for wild animals. As a leader in the travel industry, we know that traveller expectations change, and businesses must adapt. It’s time to stop profiting from wildlife cruelty in tourism!

Seeing wild animals when you travel can be such a memorable part of any Incentive Travel Programme. However, you may not be aware these animals often suffer unseen cruelty and abuse. Many wild animals are taken from their natural environments to be exploited for entertainment and profit. You may see animals that belong in the wild being used in live shows, or being offered for transport and rides. You may be approached to pose with animals for photos or be offered animal souvenirs or by-products. Often, the worst cruelty is hidden from view.

Sadly, many tourists who love animals may actually contribute to animal suffering simply because they’re unaware of the hidden cruelty. The more we can be aware of the way animals are being treated, the more we’ll be able to protect them from cruelty and suffering. Being animal-friendly when you travel means you always show respect – for the people, the culture, the environment, and the animals – in every country you visit.

You can protect animals on your Incentive Travel Programmes by being informed and alert to the welfare of the animals you encounter. Make good decisions for animals when you travel by following these simple steps:

Do your research. Investigate the venues you intend to visit. If animal encounters are offered, how are the animals treated, and where did they come from?

Ask questions. Check if your Destination Management Company or Incentive House has an animal welfare policy. Ask your colleagues, friends, and family about their experiences.

Make positive choices. Support tourism that does not exploit wild animals.

Eat ethically. When trying local exotic foods, ask if the animal is rare or endangered, which is often illegal.

Think before you buy. Consider that what may be a locally-produced animal souvenir could actually drive demand for the illegal trade in wildlife.

Think about culture. Always be respectful when you travel, but remember that culture is not an excuse for cruelty.

By empowering yourself with this information, you’ve taken the first step to helping protect animals when you travel.

Corporate Social Responsibility

There is a growing eagerness and devotion within organisations to include a Corporate Social Responsibility (CSR) component within their Incentive Travel Programmes, and this can be as little, or as much, as you choose.

Some companies prefer that their employees or delegates become hands-on, and help local communities plant crops or paint school rooms, for example. Others like to encourage them to raise funds before they travel, and present the proceeds during their visit.

CSR may include aid for schools, spearheading community projects, or protecting wildlife, and depends on the chosen destination. There are many options from funding and assisting local schools, building homes and shelters in rural communities, developing permaculture projects and establishing community gardens, or darting rhinos to help protect them.

The Benefits of CSR:

  • CSR complements your internal Corporate Social Policies.

  • CSR can enhance teamwork prior to travelling, but also during the Incentive Travel Programme.

  • CSR gives your employees or delegates a great sense of satisfaction from giving something back.

If you see the value in building a CSR element into your next Incentive Travel Programme, we would absolutely love to help you achieve it!

get-connected

GET CONNECTED

The NSA already takes care of our social media profiles, for everyone else who wants to get connected with us regularly, do not hesitate, we are waiting for you!

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praise-from-our-fans

PRAISE FROM OUR FANS

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We’ll get back in a flash with awesome stuff!