We have executed world-class events in no fewer than 70 countries.
Our Travel Incentives are custom-designed and executed with faultless precision and an uncanny eye for detail to help you unlock the power of your investment by connecting with your clients and participants in new and unique ways that will keep them smashing through targets, boosting productivity and crushing sales records.
Keeping up with the latest trends, newest experiences and current hot spots, our Bespoke Events are inspired by the heart and executed with passion to create shared experiences that are thought provoking and memorable. When you only get one chance at a first impression, the event design has to be creative, innovative and relevant, and we appreciate that every event is special and every moment is unique.
Enriching, authentic and exclusive – our life-changing Journeys of Distinction are created for savvy travellers seeking mind-blowing and unique experiences, whilst maximizing the value of their journey through our connections and knowledge so they can really get under the skin of the country they are visiting.
Bringing your vision to life, our Special Interest Explorations are signature expeditions precisely designed in keeping with their unique style, taste and specifications to deliver rare, extraordinary travel experiences you never thought were possible. If you can dream it, we can do it!
Experienced in all aspects of arranging group travel and corporate meetings and events, the team at URBAN GINGA will ensure yours is a success from start to finish, utilising our extensive knowledge, as well as our professional relationships, and local resources.
We’ll help you take your guests on an exclusive journey steeped in culture and authenticity. We want you to really get to know Southern Africa, and what makes it so incredibly special.
And not only do we personally handle all the logistics and organisation, we also seamlessly blend that with our carefully thought-out concepts – because we don’t just create programmes – we create experiences.
Our approach to tour directing is not to merely focus on the logistics of the tour, but to create a unique and unforgettable experience for all participants. Our aim is to share our amazing travel experiences in an organised, enthusiastic, flexible and out-going manner, with the ability to make sound decisions independently and remaining calm and collected under unpredictable and stressful circumstances to solve problems creatively with the needs of the group in mind.
Our strength lies in our resourcefulness – knowing how to read our audience and adjust accordingly with a proven ability to communicate effectively in a wide range of contexts, to consistently deliver a high level of customer service, and traveller satisfaction.
Need a great venue that suits your brief and provides WOW factor? Look no further! Being a critical component of any event or meetings strategy, our mission is to ensure that we source the perfect meeting space, matched to business objectives and budget, to create an unforgettable attendee experience.
Got a big project coming up, but short of experienced hands to manage it from start to finish? Then our end-to-end solution may just be what you’re looking for! Our effective and timely approach provides a streamlined end-to-end service to help you manage your needs for greater efficiency through knowledge, experience and comprehensive completion – on time and on budget.
“I worked closely with Johan in developing and implementing our various incentives. Johan was always very professional and clearly understood the meaning of customer service. He was also a superb host on our very successful travel incentives.”
“Johan is a professional travel specialist with an acute eye for detail. His strong negotiating skills coupled with “out of the box” ideas allow him to implement and execute incentive travel programs at their best. His personal approach to his work ensures that service delivery is always of the highest standard. We are proud to be associated with him.”
“Johan is highly professional with a can-do attitude, well-liked by clients and colleagues and excellent attention to detail with a high level of excellence in whatever project he runs. I recommend Johan highly as an experienced and committed MICE professional whose passion for the industry knows no bounds.”
“It is always a pleasure working with Johan – he is the utmost professional and excellent at what he does with his vast knowledge of the local MICE industry.”
“Johan is extremely efficient and professional. Nothing is too much trouble and no stone is left unturned. I would highly recommend Johan for any sort of event co-ordination that requires the extra attention to detail, kind of touch.”
“Johan is a hard working dedicated person. Highly efficient, good personal skills, determined and knows what he wants, Johan is an excellent leader and is certainly a great asset for any company.”
“Johan’s extensive industry experience, professionalism and positive approach to projects and partnerships add up to a winning formula! A great person to work with and I hope we’ll have many more opportunities to work together.”
“I thoroughly enjoyed working with Johan as he is a true professional when it comes down to business. He gives a lot of attention to details and when planning groups this is of course primordial. Johan is also a very friendly person and I really enjoy spending time with him and working hand in hand with him. I do recommend Johan as a trustworthy and professional Manager.”
“I have worked with Johan for many years and I have found him to be super professional, a perfectionist, cooperative and proactive in his job, as well as a lovely personality to work with.”
“Johan has been both a supplier and client of mine, in both instances I have learned so much from him, I find his leadership and professionalism inspiring. His attention to detail is impeccable and his programme execution is spot on every time. I have really enjoyed my dealings with Johan during my career and look forward to more project opportunities with him in the future!”
“Johan is by far one of the most talented and professional managers in Group Management that I have ever had the pleasure to work with. His attention to detail, meticulous account for every aspect of the group is incredible. Watching him work with people, coordinating events, solving “challenges” on the spot is impressive to say the least, even in the most remote of locations. I would work with Johan on every project if I was given the opportunity.”
“I hold Johan in very high regard. I see Johan as one of the top players in the incentive industry in South Africa. He is well known and respected in the industry; definitely one of the “go to guys” when it comes to incentives!”
“I very much like to work with Johan because he is a very professional event manager with a great eye for the detail. Always friendly, flexible and open minded! His groups are an experience to organise, because Johan’s ideas are always going off the beaten track. This is challenging, but the salt in the soup of our work!”
“Johan is passionate and enthusiastic. His integrity and dedication is indicative of the kind of person he is and what he stands for. A true professional and an absolute pleasure to do business with.”
“Johan is a consummate professional. Efficient, thorough and well-experienced in the field of corporate groups, it is always a pleasure to do business with Johan.”
“I really enjoyed working with Johan on two incentive trips he accompanied to Prague. He is highly professional, a great personality and always in a good mood, which really helps to relieve the occasional stress, which from time to time happens to be around every organization. He has an eye for entertainment and when he travels with the group, it assures the guests will have great time.”
A very BIG Thank you for making our stay a wonderful experience…you guys were just awesome. Hope to see you again in 2018.
“Thank you very much for an amazing trip!!! Your planning and execution of the trip was excellent and it was clear that a lot of time and effort had gone into planning everything to perfection – well done! Each day brought new surprises and your ideas were so creative.
Thanks Johan for all your special attention to detail.
Thank you on behalf of Angie and myself once again for arranging a spectacular trip and for the personal attention both of you have given to detail ensuring it was an unforgettable holiday. You are both professional and I congratulate you on a job well done.
On behalf of Roux and myself I would like to extend our gratitude for an awesome trip. We cannot stop talking about the way we were spoilt and the pleasant memories that we will carry forever. To Johan and your team – thank you so much for al your efforts to ensure that everything ran smoothly!
I just wanted to thank Tara for her valuable experience and assistance in making some fantastic memories for me and my clients at Sun City. We were in awe at the Game Drives, and the Rhino Notching was something that we will never forget as an experience. Tara is a credit to your organisation and a wealth of knowledge. I wish I had more clients that wanted to do something special, so I can return sooner than later.
I wanted to put in writing a thank you for your hard work in supporting us onsite for our event in Sun City, South Africa. You really were part of our team and we couldn’t have done it without you. It was your positive, fun and professional attitude even when we asked something of you out of scope, and helping us through our daily challenges.
I just remember that at all times you had a smile on your face and went above and beyond with every task, however silly or mundane it was. You were always there to help and put in the hours AND were an absolute pleasure to work with. We would recommend yourself and Urban Ginga to any other clients wishing to come to South Africa. Thank you again, the event would not of been such a success without you – the A Team!
I also wanted to reach out and thank you for being such an integral part of our team, Tara. We loved working with you and your enthusiasm was beyond exceptional. You were always proactive with solutions and nothing was too big or too small to support us.
You just felt like part of our team which is how it should be, and so nice that we all worked so well together and managed a few giggles on the way.
I can’t thank you enough and next time we are back in South Africa, then we absolutely must work with you. Thank you for all that you did for us which was totally above and beyond, and don’t be a stranger.
It’s taken me a while to write this – I’m still recovering from our amazing trip! I wanted to thank you for EVERYTHING. From the superb planning, to taking such good care of us throughout the trip, and for picking the absolute best places for us to stay and visit. It was a trip to remember, a real once in a lifetime journey. Thank you. You are amazing and I am so happy and lucky to know you.
URBAN GINGA really do have it all – great service, fantastic staff, and an amazing product. I cannot thank all the staff at URBAN GINGA enough for everything they did for a sales Incentive trip that took place in November 2018. Special mention to Johan Venter for his unnerving enthusiasm in the face of numerous questions, and his unbounding knowledge. Huge thanks also to Tara Walker for leading the group and making sure they were treated like VIP’s, and all this with a smile on her face throughout. I cannot recommend URBAN GINGA enough!!!
Thank you for the excellent way in which you assisted to arrange and operate the MortgageMax Travel Incentive to Chobe. Not only are you thoughtful, informative, delivery driven and professional, but your refreshing and fun approach to all challenges is greatly appreciated.
I look forward to our trips ahead and to building on to our working relationship.
Thank you again for all that you do for the BetterLife Group.
Thank you so much for all your help in organising our client’s recent Incentive Trip – you were fabulous as always! We have received the below from our client and wanted to share with you, Tara and Di who made it such a great trip:
I just wanted to say thank you so much for your help with the trip. You really made me feel at ease that everything was sorted and under control – Richard (Sales Director who was on the trip) has just said that in 25 years of working in the industry, it is the best trip he has been on – very high praise! Tamsin and the rest of the team have also all said how much they enjoyed it and well organised everything was.
Dear Johan, Tara and Rakesh,
Wow, what a trip!
A huge thank you from the bottom of my heart for such an amazing trip with such a wonderful group of people.
It was the first time I have been to South Africa and it totally blew my mind. A beautiful country with so much to offer.
Johan, you were an out-standing host, and your care and attention was second to none – you looked after us all so well. The entire trip ran so smoothly…
I have briefed the rest of the Zanna team about what South Africa has to offer and we will certainly be sending you our next brief.
Hope you are both well and recovered from our epic African adventure. I just wanted to formally thank you both as hosts for last week and for inviting me, what an incredible trip and group of people it was!
The activities and surprises were spot on for the incentives and small meetings I run. Everything was so well organised and seamless and I appreciate how much work would have gone behind closed doors as we are probably the most critical and difficult-to-please crowd!!! But I can assure you that we were all very impressed and URBAN GINGA is now firmly on all our DMC-to-use lists (and in my case, it has given me confidence to sell South Africa again).
Thanks again and see you both very soon!